Essentials Claims Management

Essentials Claims Management Banner

The Support You Need...
When You Need It!

Every client deserves personal attention and service. Key Risk is committed to providing clients with the essentials in workers compensation. Leveraging our focus on accident prevention with our commitment to returning injured employees to a healthy and productive lifestyle, Key Risk's Essentials Claims Management program is a personalized approach to claim service in the workers compensation industry.

Essentials Claims Management is a demonstration of Key Risk’s industry leading approach to efficient claim handling, providing jurisdictional and industry specific expertise and proven results. Essentials Claims Management is a personalized approach designed to tailor workers compensation claim services to meet the individual needs of employers supported by Key Risk.

Our regional teams are solutions-driven and dedicated to assisting each injured worker throughout the entire claim process. Our Managed Care unit supports our CompCareLX™ layered network of medical providers and pharmacies. Nurse case managers are available to collaborate with the medical provider, employer, and claim professional to ensure a successful return to work for the injured employee.

Consistently outperforming the industry, Key Risk is focused on delivering the best claim outcome and returning injured employees back to work. The Essentials program supports the demonstrated results Key Risk delivers in addressing both claim frequency and severity.

Integrating claims and risk management, Essentials provides clients with the resources they need when they need them.

VirtualMD+

At Key Risk, we are committed to providing injured employees with immediate access to the care they need. In the event of an accident, our VirtualMD+* program connects an injured employee with an emergency trained physician in less than 2 minutes. VirtualMD+ is available 24/7/365 and delivers guaranteed savings on direct and indirect medical costs.

* Some state limitations may apply.

An Industry Leading Approach...

  • Dedicated claim professionals manage a limited number of indemnity claims.

  • 24-Hour Client Service Call Center provides customer service support when it's needed.

  • Medical and pharmacy networks provide quality care for injured employees.

  • Nurse case managers support successful treatment and rehabilitation plans to return an injured employee to a productive work life.

  • Effective medical bill review technology ensures cost-effective, accurate, and timely payments to medical providers.


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