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About Us
Working Together, Delivering Better Outcomes
Key Risk is a trusted provider of workers compensation insurance and
third-party administrative services in the Eastern United States.
By working together with Key Alliance agents, their clients, and the self-insured employers we
support, Key Risk creates and executes comprehensive risk management solutions proven to protect people,
support business and exceed expectations.
Expertise
Because of our sole focus on workers compensation, our local presence and our extensive experience within target industries,
Key Risk works with employers to create solutions specific to their needs.
Access to information and resources is critical to managing a successful workers compensation program.
Dedicated to providing personal attention, every employer insured by Key Risk is provided the Essentials™ Risk Management services approach.
Self-insured employers supported by Key Risk are provided complimentary access to a variety of safety and risk management resources with additional
consultation options available.
Specialization
With regional offices and territory focused staff strategically located throughout the core states
in which we operate, we have first-hand knowledge of local medical providers,
important state specific legal issues, as well as strong relationships with state workers
compensation regulators.
Our local presence allows Key Risk claim professionals and risk management specialists to better serve
the employers we support.
Long-term Relationships
We are committed to developing relationships that produce better outcomes in workers compensation.
As a regional provider of workers compensation services, with territory focused staff located throughout the core state in which we operate,
Key Risk is committed to delivering each client quality service, effective risk management strategies and proactive claims management solutions.
Our goal is to work with agents and employers to understand both the challenges and opportunities their organizations face. To accomplish our goal, we assign a dedicated
team to each client we serve.
A Berkley Company
Key Risk is a member company of W. R. Berkley Corporation, an insurance holding
company that is among the largest commercial lines writers in the United States
and operates in five segments of the property casualty insurance business: specialty
insurance, regional property casualty insurance, alternative markets, reinsurance
and international.
Key Risk maintains excellent financial strength ratings, including a Berkley Insurance Group rating of A+ (Superior)
Financial Size Category XV from A.M. Best Company. W. R. Berkley Corporation is a Fortune 500 company and is traded on the New York Stock Exchange (ticker WRB).
For additional information on W. R. Berkley Corporation, please visit www.wrberkley.com or click here to access the Key Risk Company At-A-Glance.
The Key Risk Difference
Essentials™ Risk Management
When it comes to service in the workers compensation industry, Key Risk is changing the standard. Essentials is Key Risk's innovative approach to risk management that provides a dedicated risk management professional to all businesses insured by Key Risk.
Self-insured employers supported by Key Risk are provided complimentary access to a variety of safety and risk management resources with additional
consultation options available.
Local Presence
- Key Risk operates as an insurance company and third-party administrator from its
headquarters in Greensboro, NC, and through regional offices and territory focused
staff located in the core states in which we operate.
Key Risk's regional footprint includes:
- Pennsylvania
- Maryland
- Virginia
- North Carolina
- South Carolina
- Tennessee
- Alabama
- Georgia
- Our offices are strategically located to enable us to produce better outcomes by
providing a higher level of local service to our clients. Additionally, it allows
us to maintain first-hand knowledge of local medical providers and current legal
and regulatory issues.
Specializing in Claims Management
- Claim professionals manage reduced caseloads of 100 to 125 files (depending on the
business segment), allowing them more time to produce better outcomes.
- Our 24-hour client call center provides valuable customer service support.
- Effective medical bill re-pricing technology ensures cost-effective, accurate, and
timely payments to medical providers.
- Medical and pharmacy networks provide quality care for injured employees, with optimal
cost benefits.
- In-house nurse case managers support successful treatment and rehabilitation plans
to return your injured employee to a productive work life.
Technology: MasterKey Connects®
- Receive claim activity alerts electronically.
- Generate standard and custom reports using current claim information with access
to a multitude of data elements.
- Report claims on-line.
Key Risk Leadership
Robert W. Standen
President
Rebecca H. Karr, CPA, CPCU
Chief Operating Officer & Chief Financial Officer
Joseph J. Abriola
Senior Vice President Claims & Managed Care
Joe C. Brooks, II
Senior Vice President Human Resources & Administration
John A. Godfrey, CPCU
Senior Vice President Underwriting & Risk Management Services
Michael H. Marcus
Vice President & Chief Marketing Officer
Career Opportunities
Key Risk associates demonstrate our commitment to delivering better outcomes in workers compensation. We appreciate your interest in Key Risk and encourage you to explore the current opportunities available
Current Opportunities
Contact Us
General Inquiries
Phone: 800.942.0225
Email: marketing@keyrisk.com
For more specific information on Key Risk, please contact one of our business development team members or our corporate marketing department at 800.942.0225.
Mid-Atlantic Region (PA, MD, VA)
Sue Preston, CIC
Regional Vice President
Ext. 5030, Email
Carolinas Region (NC, SC)
Jay Audino, CPCU, AMIM, CIC
Regional Vice President
Ext. 2943, Email
Southern Region (TN, AL, GA)
Janice Duggins, CIC
Regional Vice President
Ext. 7732, Email
Third Party Administration, Self-Insured Clients
Jane Owens
Manager, Business Development
Ext. 7908, Email
Small Business Solutions
Derek Bradshaw
Manager, Small Business Solutions
Ext. 7940, Email
Corporate Marketing & Media Contacts
Michael H. Marcus
Vice President & Chief Marketing Officer
Ext. 2940, Email
Dana Genheimer
Manager, Branding & Corporate Communications
Ext. 7384, Email
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Our Core Values: EXCELLENCE
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Excellence in everything we do forms the cornerstone of our reputation for integrity, ethical business practices, and stability. As leaders and experts in our industry, we are dedicated to providing the highest quality products and superior customer service. We strive to constantly improve our practices in order to move clients beyond their current level of satisfaction.
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